Visier is the global leader in People Analytics. I joined at a time when Visier was starting to grow, and I jumped in to build the Customer Success organization. I built and led a high performing team, growing my team from 5 people to 65, and expanding beyond Vancouver to London, UK. I was responsible for all post-sales activities, ranging from Customer Onboarding, Customer Training, Customer Support, and Customer Success.
Rise People unifies HR + Benefits + Payroll into a simplified, personalized, all-in-one People Platform.
As Vice President, my primary responsibilities were to help drive revenue through client implementations and reduce client churn. While not a startup by the age of the company, it very much operates like a startup. My role entailed rebuilding and maturing the Client Services team and providing strategic direction as part of the Executive team.